Principled and Accountable Use of Information and Communication Technologies in Humanitarian Action

About the Resolution

This resolution aims to guide the Movement in coping with the complexities of digital transformation and to stay aligned with the Fundamental Principles and its commitment to affected communities.

Rationale

  • There is an urgent need to address the challenges and risks posed by rapidly transforming digital landscape while acknowledging the opportunity for positive impacts to our humanitarian activities.​
  • The RCRC Movement and our partners already use digital technologies to help deliver our humanitarian work. ​
  • Humanitarians are more effective in their use of technology and in navigating our increasingly complex information environment when they do so responsibly and according to our Principles.

Expected Outcomes

  • Consolidate the perspectives of the Movement to advance humanitarian accountability in the digital era.​
  • Guide the Movement in navigating this complex landscape, ensuring that technology is adopted thoughtfully as the Movement pursues its humanitarian goals.​
  • Call on the Movement, partners and humanitarian ecosystem to engage in an iterative and principled approach to ensuring ICTs are successfully leveraged by National Societies and the communities they serve.

Previous Resolutions

This resolution builds on previous resolutions on the topics of digital technology, accountability, and principled humanitarian action.

Turkey: Sanliurfa, 02 July 2015 

Computer lessons are in great demand. The days that there are no clases, students are allowed to practice their skills. 

During June 2015, some 24,000 Syrian people crossed the Akcakale border that is currently closed.  In the beginning, Turkish Red Crescent carried out energy biscuits and water distribution for then to proceed with food parcels distribution in rural and urban areas for Syrians hosted by friends and families. 

Photo: Javier Ormeno / IFRC

34IC/24/R2 is very useful, including on the "essential" role of ICTs for humanitarian operations, language on private technology companies, importance of availability and integrity of ICTs for civilian populations in conflict, call for States and parties to armed conflict to allow and facilitate impartial humanitarian activities during armed conflict incl. those that rely on ICTs and to respect and protect humanitarian personnel and objects incl. with regard to ICT activities, and a call for "contact and communication networks" to build capacities (incl. on ICT security, data protection). As well as additional very important IHL-related points, and an OP on the digital emblem.

CD/22/R12 reiterates commitments on processing of personal data and data protection, reaffirms "allow and facilitate" and "respect and protect" of impartial humanitarian activities offline and online, commits Movement components to taking steps on data security, data governance, and stresses the point that humanitarian data must be used for exclusively humanitarian purposes (and must not be requested for other purposes).

33IC/19/R4 is a key reference on processing of personal data, privacy, data protection, and is an essential complement to CD/19/R6 on the Movement's RFL Strategy 2020-2025 given the role that (collection, processing, storage, and exchange of) data plays in the Movement's RFL work.

CD/19/R1 has the agreed Movement definition of accountability and related Movement commitments on CEA in annex. This resolution and its annex is informed by the Code of Conduct for the Movement and NGOs in Disaster Relief, as well as sectoral initiatives such as the HAP standard and (its successor) the Core Humanitarian Standard on Quality and Accountability.

Voices from the Movement

"Technology is moving fast and ​we’re not catching it."

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Manager
MENA Region

Digital can be quite powerful in terms of how it can enhance things and make it efficient. But we just need to make sure that we're still keeping that human aspect at the center of it. It enables, it doesn't take over and drive things​.

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Digital Volunteering Focus Group
MENA Region

It is important to also  acknowledge the experience that  volunteers have, even though it's  not like a formal experience in the field. But we are out there. We go to the communities. We  understand how it works.

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Volunteer
Americas Region

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Timothy Lodge
Woodstream Dynamics

The market is demanding another level of experience. The volunteers, our members, partners, the general public. They're expecting quality digital experiences.

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Manager
Europe Region

Over the last few years, ​technology has been more of ​an enabler. But also being ​more of a constrainer and ​barrier thing, like it's a double-​edged sword.​

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Staff Member
Europe Region

Key Issues

01

Environmental Impacts

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02

Data Protection

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03

Artificial Intelligence

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Climate, Sustainability and Natural Resource Extraction

All the data collected during the monitoring survey are directly filled in a mobile phone and sent everyday to the server.

Data Protection

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Personal data protection has emerged as one of the most widespread frameworks to assess and evaluate the risks to people’s privacy, rights, and dignity. As of 2026, more than 150 countries have passed or are in the process of passing some manner of data protection and privacy law, and international treaties and bodies have worked to establish common, minimum principles to facilitate accountability across jurisdictions - an essential tool to ensure the respect of life and dignity, agency, of people, as well as to ensure accountability of the entity (or controller) processing such data.

The humanitarian sector has adopted organizational regulatory frameworks or adhered to national legislation and adapted their working modalities accordingly. The sector has developed dedicated manuals and instructions (most notably the Handbook on Data Protection in Humanitarian Action, whose third edition was endorsed by the ICRC, IFRC, UNHCR, WFP and Global Privacy Assembly) and adopted common guidance on the interpretation of data protection requirements. 

Data protection has also persistently been used as the key framework to hold humanitarian organizations accountable regarding their use of technology, for example, following data breaches. Data protection can be viewed as an example to follow for other less developed frameworks, and a blueprint for increasing both increased accountability and improved practice, and ultimately, better outcomes for affected people.

Artificial Intelligence & Emerging Technologies

Webinar Series

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Operational Examples

The Netherlands

Lebanon

Kenya

Australia

Nepal

Iceland

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