A set of guidelines that have been designed to support emergency managers to better understand the varied communication needs of people with disability. They are intended to inform and complement the wide range of policies and procedures developed at all levels of government, business and the not-for-profit sector in support of incident management and the delivery of emergency warnings.
Effective communication is essential to building the trust, understanding and strong partnerships critical to building more disaster resilient communities.
A Quick Guide has also been developed to immediately aide emergency managers in identifying ways to address the communication needs of community members at each stage of the Prevention, Preparedness, Response and Recovery (PPRR) cycle.
Australian Emergency Management Institute, 2013.
Online version of full handbook, Online version of quick guide