Community-Based Health and First Aid (CBHFA): BCC Volunteer Manual

The Volunteer toolkit contains key messages, short guides and other tools that will be handed out to training participants and used by volunteers to help them conduct behavior change communication (BCC) activities in their own community. 

Online version of the manual
http://www.ifrc.org/PageFiles/53437/119200-vol5-BCC-volunteers_LR.pdf