accountability

Evaluating Humanitarian Action Guide

The Evaluating Humanitarian Action Guide supports evaluation specialists and non-specialists in every stage of an evaluation, from initial decision to final dissemination. A pilot version of this Guide was first released in June 2013, following a three-year drafting process led by ALNAP, co-authors John Cosgrave and Margie Buchanan-Smith, and supported by an inter-agency advisory group. […]

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Parliamentarians Fact Sheet

A fact sheet providing a short overview of parliamentarians’ key role in contributing to and guiding the accountability of each national government to prevent and reduce disaster risk. In addition, the fact sheet provides information about how the UN Office for Disaster Risk Reduction (UNISDR) is working with parliamentarians to advance Sendai Framework for Disaster

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British Red Cross- Accountability to Beneficiary Framework

The British Red Cross has developed a Framework on how to present accountability to beneficiaries. Objectives include providing information that is timely and accessible, and ultimately enable stakeholders to make informed decisions about if, how, and when, to engage with us and our programmes. Things to consider is what information should be provided, when it is

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Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods

This case study illustrates how Strengthening Participatory Organization (SPO), a Pakistani NGO, worked alongside the Popular Engagement Policy Lab (PEPL) and Raabta Consultants to implement a Complaints and Response Mechanism (CRM) using FrontlineSMS after the 2011 monsoon flooding in Sindh, Pakistan. Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods http://www.frontlinesms.com/wp-content/uploads/2013/07/frontlineSMS_Pakistan_Floods_280513.pdf

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