accountability

Evaluating Humanitarian Action Guide

The Evaluating Humanitarian Action Guide supports evaluation specialists and non-specialists in every stage of an evaluation, from initial decision to final dissemination. A pilot version of this Guide was first released in June 2013, following a three-year drafting process led by ALNAP, co-authors John Cosgrave and Margie Buchanan-Smith, and supported by an inter-agency advisory group. […]

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Parliamentarians Fact Sheet

A fact sheet providing a short overview of parliamentarians’ key role in contributing to and guiding the accountability of each national government to prevent and reduce disaster risk. In addition, the fact sheet provides information about how the UN Office for Disaster Risk Reduction (UNISDR) is working with parliamentarians to advance Sendai Framework for Disaster

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Syria Evaluation Portal for Coordinated Accountability and Lessons Learning

The aim of the Portal is to optimise collective learning around the Syria crisis in order to improve international emergency response. The Portal provides a single platform that brings together a broad range of relevant information, data, discussion and analysis of interest to different stakeholders – including those involved in operations, learning and evaluation and

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Beneficiary Communication and Accountability: A responsibility, not a choice (Lessons learned and recommendations from Indonesia, Haiti and Pakistan)

This document highlights the work that needs to be undertaken internally within the Red Cross Red Crescent to mainstream our approach to establish or maintain strong two-way communication and feedback within the communities we serve; including experimenting, training, strengthening and building on already established two-way communication mechanisms. To realize this crucial approach existing systems and processes will also need to reflect how

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British Red Cross- Accountability to Beneficiary Framework

The British Red Cross has developed a Framework on how to present accountability to beneficiaries. Objectives include providing information that is timely and accessible, and ultimately enable stakeholders to make informed decisions about if, how, and when, to engage with us and our programmes. Things to consider is what information should be provided, when it is

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Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods

This case study illustrates how Strengthening Participatory Organization (SPO), a Pakistani NGO, worked alongside the Popular Engagement Policy Lab (PEPL) and Raabta Consultants to implement a Complaints and Response Mechanism (CRM) using FrontlineSMS after the 2011 monsoon flooding in Sindh, Pakistan. Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods http://www.frontlinesms.com/wp-content/uploads/2013/07/frontlineSMS_Pakistan_Floods_280513.pdf

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Responding to Urban Disasters: Learning from Previous Relief and Recovery Operations

A paper that outlines “key lessons related to the design and implementation of urban disaster-response programmes … written for people planning and implementing relief and early recovery operations in urban areas: those who have to decide if, when and how to intervene.” Responding to Urban Disasters: Learning from Previous Relief and Recovery Operations http://www.alnap.org/pool/files/alnap-lessons-urban-2012.pdf

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