This report presents the key insights and findings from a Comparative review of the First Aid App funded by the Global Disaster Preparedness Center (GDPC). The study was led by Trilateral Research (TRI), with support from Fraunhofer Institute for Open Communication Systems (FOKUS), Utah State University (USU) and the Asian Disaster Preparedness Centre (ADPC). The …
This case study illustrates how Strengthening Participatory Organization (SPO), a Pakistani NGO, worked alongside the Popular Engagement Policy Lab (PEPL) and Raabta Consultants to implement a Complaints and Response Mechanism (CRM) using FrontlineSMS after the 2011 monsoon flooding in Sindh, Pakistan. Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods http://www.frontlinesms.com/wp-content/uploads/2013/07/frontlineSMS_Pakistan_Floods_280513.pdf