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How to Use Social Media to Better Engage People Affected by Crises

Online communication platforms have become a lifeline for millions of people affected by natural disasters and armed conflicts: social media and messaging apps help maintain contact with family and friends, and provide access to information, such as where to find food, shelter or medical assistance. This information can directly influence how people prepare for, respond […]

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Twitter as a Potential Disaster Risk Reduction Tool. Part I: Introduction, Terminology, Research and Operational Applications

Twitter, a popular communications platform, is identified as contributing to improved mortality and morbidity outcomes resulting from the 2013 Hattiesburg, Mississippi EF-4 Tornado. This study describes the methodology by which Twitter was investigated as a potential disaster risk reduction and management tool at the community level and the process by which the at-risk population was

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