Chatbots in humanitarian contexts: Learning from practitioner experiences
In recent years, chatbots have offered humanitarian operations the possibility to automate personalised engagement and support, inform tailored programme design and gather and share information at a large scale. However, adopting a chatbot is never straightforward, and there are many considerations that should go into doing so responsibly and effectively. With some humanitarian organisations having experimented with chatbots …
Chatbots in humanitarian contexts: Learning from practitioner experiences Read More »