Practitioner Community

Communication As Aid

Advocacy report- The road to strengthening community resilience in East Africa-Investing in National Societies volunteers and partnerships

This report considers the extent to which Red Cross Red Crescent volunteer action is strengthening community resilience in East Africa, focusing specifically on the unique role of volunteers, and emphasizing the role of National Societies as respected long-term partners in sustainable development. Based on lessons learned from implementation, this report is structured around the ten […]

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Texts from the Frontline

The Global Network for Disaster Reduction has undertaken SMS text-based surveys to expand the pool of input for identifying people’s perceptions of progress in Disaster Reduction in various countries world-wide as part of the Views from the Frontline initiative. Program description on GNDR website http://www.globalnetwork-dr.org/views-from-the-frontline/voices-from-the-frontline-2011/txts-frm-the-frntlne.html

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Review and Systematization of Disaster Preparedness Experiences in Urban Areas In the Caribbean Region

“Oxfam’s portfolio of urban disaster risk reduction projects in the Caribbean region are at the forefront of current practice. They offer an opportunity to review outputs, practice and lessons learned for Oxfam and the wider DRR community. This report aims to take that opportunity. Specifically it presents a review of DRR work in four urban

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Aceh Indonesia Tsunami Recovery: Community Outreach Program Beneficiary Communication Case Study

Approximately one year after the 2004 tsunami decimated Aceh province in Indonesia, it was decided that more needed to be done when it comes to communicating with those that were falling through the gaps. Thus, the Community Outreach Program (COP) was launched. The overall goal of the COP was to empower people affected by the

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IFRC Beneficiary Communications: Community Engagement, Mobile Technology, and Accountability in Disaster Response

This IFRC briefing note provides an overview of beneficiary communications as a strategic approach to connecting humanitarian programming with affected populations. It defines beneficiary communications as a cross-cutting function that spans the full disaster management cycle — from preparedness and early warning through response and recovery — and positions it as both a community engagement

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Beneficiary Communications Evaluation: Haiti Earthquake Operation 2011

This evaluation assesses the impact of beneficiary communication activities conducted during the Haiti Earthquake Operation from January 2010 onward. Drawing on 626 individual interviews, 19 focus group discussions, key informant interviews, and field observation across ten sites in and around Port-au-Prince, it examines how Haitian beneficiaries used, perceived, and responded to Red Cross communication tools

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Beneficiary Communication and Accountability: A responsibility, not a choice

This IFRC lessons learned report documents the experiences and recommendations emerging from beneficiary communication and accountability (BCA) programmes across three major disaster operations: the 2004 Asian tsunami response in Aceh, Indonesia; the 2010 Haiti earthquake; and the 2010 Pakistan floods. Drawing on field interviews, workshops, and programme evaluations, the report makes the case that communicating

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Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods

This case study illustrates how Strengthening Participatory Organization (SPO), a Pakistani NGO, worked alongside the Popular Engagement Policy Lab (PEPL) and Raabta Consultants to implement a Complaints and Response Mechanism (CRM) using FrontlineSMS after the 2011 monsoon flooding in Sindh, Pakistan. Sending a Message of Accountability: SMS Helps Improve Services after Pakistan Floods http://www.frontlinesms.com/wp-content/uploads/2013/07/frontlineSMS_Pakistan_Floods_280513.pdf

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Beneficiary Communication After the Haiti Earthquake: Radio, SMS, and IVR in Disaster Response

Beneficiary communication was one of the most important tools directly after the earthquake that shook Haiti at a magnitude of 7.0 Mw on 12 January 2010. It allowed vulnerable communities to receive information that they needed most, as quickly and as efficiently as possible. There were several different media channels that were utilized after the

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