A presentation by CFA (Country Fire Authority) Digital Media Manager, Martin Anderson on the integration of social media into emergency service procedures in Victoria, Australia. The social media integration work was awarded the 2012 Australian Gover...

Project using Videoscribe software to discuss the rising and different uses of social media during natural disasters and emergencies.

Talk by Santa Fe Institut by Leysia Palen

This report highlights the changing landscape of risk and crisis communications and in particular how social media can be a beneficial tool, but also create challenges for crisis managers. It explores different practices of risk and crisis communic...

This report summarizes how social media have been used by emergency management officials and agencies. It also examines the potential benefits, as well as the implications, of using social media in the context of emergencies and disasters.    Bru...

The purpose of this paper is to show how Social Media can be used to support an effective disaster response. The research comes primarily from news articles, academic articles, and Federal Emergency Management Agency (FEMA) reports. Contained in th...

Social media presents new vehicles for interactive communication and user-generated content using an array of Web- and mobile-based tools. As a result, platforms such as Facebook and Twitter are widely used around the world for entertainment but th...

As part of the ongoing close collaboration between OCHA and QCRI, regular conversations on how to improve crisis computing have taken place over the past few years. In May 2014, members of OCHA and QCRI met in Doha to discuss our ongoing efforts ...

This report examines four types of challenges (operantional; social science; visual and data analytics; & technical challenges) in social media use during disasters. Workshop Report: Identification of Key Knowledge Gaps in Social Media Use During...