This report summarizes how social media have been used by emergency management officials and agencies. It also examines the potential benefits, as well as the implications, of using social media in the context of emergencies and disasters.    Bru...

In recent years, chatbots have offered humanitarian operations the possibility to automate personalised engagement and support, inform tailored programme design and gather and share information at a large scale. However, adopting a chatbot is never...

On December 26th 2014, the tenth anniversary of the Indian Ocean Tsunami, Sri Lankan Mobile Network Operator Dialog unveiled version 2 of is Disaster and Emergency Warning Network; DEWN v2. Developed in the aftermath of the 2004 disaster, DEWN v1 uti...