Caring for Volunteers: A Psychosocial Support Toolkit

Staff and volunteers across the globe provide important psychosocial support every day. Not only in response to disasters, armed conflicts and mass shootings, but also in social programmes for slum-dwellers, with victims of violence or accidents, with elderly and isolated people, with people stigmatized because of illness and prejudice and with refugees and asylum-seekers.

During the psychosocial support workshop at the IFRC General Assembly in Geneva in November 2011, a number of National Societies spoke about their experiences and work. And their message was clear: We need to be much better in training and preparing our staff and volunteers for the important work of helping our beneficiaries – and to help ourselves and each other. This toolkit will help you do exactly that.

This resource is available in other languages (French, Russian, Spanish, and Arabic). 

This resource is supported by Caring for Volunteers: Training Manual.

The Psychosocial Centre is hosted and supported by Red Cross in Denmark and supported by The Canadian Red Cross Society, Finnish Red Cross, French Red Cross, Icelandic Red Cross, International Federation Tsunami Unit, Japanese Red Cross Society, Norwegian Red Cross and Swedish Red Cross.

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