Humanitarian Service Points (HSPs) are a global initiative and flagship of the IFRC Secretariat and National Societies in responding to the needs of migrants and displaced people. HSPs may be established by National Societies both in emergency response and in longer-term programmes. The objective of HSPs is to reduce risks and harms and contribute to the safety and dignity of migrants and displaced people by providing humanitarian assistance and protection that meets their needs.

This leaflet offers a concise introduction to the HSP initiative, consolidating all the essential information in one convenient resource. For a deeper understanding of HSP design and implementation, we recommend exploring the HSP Digital Toolkit.