In the context of COVID-19, the talks between helpers and affected usually persons takes place using phones or online media to avoid spread of the virus. The exception to this may be PFA provided between frontline workers.

In addition to handling the accompanying practical and emotional fear and worries related to the virus, there are many other related issues relating to an outbreak: A potential increase in child abuse, domestic or intimate partner violence, substance abuse and anxiety related to facing severe economic hardship are to be expected.

Final guidance note – March 2020 by Psychosocial Centre IFRC.