Communication As Aid

RCRC Prevention and key messages and Risk Communication and Community Engagement

These documents offer guidance on how to understand prevention methods, the importance of good community engagement, why misinformation and fear can drive people away from living healthy, the key function of hand-washing in minimizing the spread of the virus, and communication and behavior change. Sneezing and spitting etiquette tools are also offered below.    

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Learning from the Ebola Response in cities: Responding in the context of quarantine

As part of ALNAP’s Learning from the Ebola Response in cities, this paper describes approaches toquarantine in urban Guinea, Liberia and Sierra Leone. It focuses in particular on how humanitariansnavigated the context of urban quarantine, what worked and what didn’t and what can be learnt forfuture public health emergencies in urban contexts. This paper does

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Social and Behavior Change Communication for Emergency Preparedness

During emergencies, coordinated, clear and credible communication aids in minimizing resulting health, social and economic costs. However, the uncertainty that characterizes emergencies typically fuels fear and panic among communities, and spreads misconceptions and rumors that affect people’s ability to appropriately respond to the emergency. Communication is crucial to addressing the behavioral and social aspects of

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Enacting Humanitarian Culture: How Technical Communication Facilitates Successful Humanitarian Work

Purpose: Technical communicators should look beyond for-profit industry to develop a fuller understanding of how technical communication can support, enable, and constitute successful work practices. To illustrate, we report a subset of findings regarding how technical and professional communication supports successful humanitarian work. Method: We conducted a three-phase longitudinal study of an international humanitarian organization. In Phases 1 and 2,

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Messaging Campaigns: A Companion to Changing Behaviour

Public campaigns that aim to mobilise people to take action are a powerful tool used by the Red Cross Red Crescent and a variety of other social organizations in their efforts to prevent and alleviate human suffering. Campaigns are employed towards diverse objectives: from community resilience, health, disaster recovery, to social inclusion and beyond. This set of publications offers guidance

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Humanitarian Broadcasting in Emergencies: A Synthesis of Evaluation Findings

In recent years, the humanitarian community has increasingly recognised the importance of getting critical information to and from people affected by disasters. The systems, learning and coordination around such communication support have improved since 2012 when, along with other media and humanitarian actors, BBC Media Action helped to establish the Communicating with Disaster Affected Communities

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Harnessing the Crowdsourcing Power of Social Media for Disaster Relief

Crowdsourcing integrated with crisis maps has been a powerful tool in humanitarian assistance and disaster relief. Future crowdsourcing applications must provide capabilities to better manage unstructured messages and enhance streaming data. Enhancements will also include methods of fusing information with data from other sources, such as geological data about fault lines and reports of various

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