Strategy 2020 and the Federation’s Volunteering Policy 2011 reaffirm volunteering as being fundamental to the organisation’s vision and values. Each National Society depends upon volunteers to help vulnerable people in everyday programs and crisi...

In recognition of the increasing urban populations around the world and their increasing vulnerability to disasters, the Cash Learning Partnership (CaLP) endeavoured to investigate the current status and impact of urban emergency response programmes ...

A simple 60-second video that helps explain how the familylinks.icrc.org website and National Red Cross and Red Crescent Societies can help families find a missing relative. 

War and harsh living conditions in Syria have driven thousands of families into Jordan. In the Zaatari camp, which is the largest camp hosting Syrian refugees in Jordan, a large number of Syrians lack the means to stay in touch with their relatives i...

In Haiti, thousands of people live in anguish, unsure whether their relatives are buried under the rubble or alive and unable to communicate. In the first two weeks following the earthquake, Red Cross tracing teams offered over 2000 phone calls to su...

Decades later, the fate of thousands of people who went missing in connection with armed conflicts in Lebanon still haunts their families. The findings of a report by the ICRC showed that even many years after the disappearance, what families require...

People have gone missing as long as men have been fighting wars. The plight of people missing in armed conflict and the suffering of their families has been a consistent concern to the ICRC. This specially commissioned report, written by an independe...

This brochure contains the Restoring Family Links (RFL) Strategy of the International Red Cross and Red Crescent Movement and implementation plan (2008-2018) as adopted by Resolution 4 of the 2007 Council of Delegates. Also included is a selection o...

The ICRC has played an active role since 1991 in supporting the families of missing persons and advocating respect for their right to know the fate of their relatives. During the conflicts in Croatia, Bosnia-Herzegovina and Kosovo, families filed ove...