Community Engagement and Accountability

Community Engagement and Accountability includes risk communication, behavior change, according to IFRC guidelines.

A guide for the media on communicating in public health emergencies

In a health crisis, the media has the power to save lives. Effective communication can help to prevent or reduce the spread of disease, and guide those affected towards health services and treatment. This manual provides tips for media practitioners on how to help audiences during health emergencies. It was created by BBC Media Action […]

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Tool15: Feedback Starter-Kit

The Feedback Starter-Kit responds to key questions and provides the most important tips for setting up and running a simple feedback mechanism. At the end of this document there is an overview of the templates needed to plan the mechanism and collect, the answer, analyze, and share community feedback data. These templates contain the necessary

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COVID-19 preparedness & response

Risk Communication and Community Engagement (RCCE) is an essential component of your health emergency preparedness and response action plan. This tool is designed to support risk communication, community engagement staff and responders working with national health authorities, and other partners to develop, implement and monitor an effective action plan for communicating effectively with the public,

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COVID-19 Global Response – Risk Communication & Community Engagement (RCCE) Strategy

A clear integrated Risk Communication and Community Engagement (RCCE) strategy and response is vital for individual, family, and community uptake of essential public health and biomedical interventions to prevent and control the spread of disease. This strategy ensures dialogue and participation of all stakeholders and affected communities during preparedness, readiness and response. Guidance developed by

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RCRC Prevention and key messages and Risk Communication and Community Engagement

These documents offer guidance on how to understand prevention methods, the importance of good community engagement, why misinformation and fear can drive people away from living healthy, the key function of hand-washing in minimizing the spread of the virus, and communication and behavior change. Sneezing and spitting etiquette tools are also offered below.    

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Scaling-Up Covid-19 Outbreak Readiness and Response Operations in Humanitarian Situations, Including Camps and Camp-Like Settings

This Interim Guidance by IASC addresses specific needs and considerations required in humanitarian situations, including camps and camp-like settings and the surrounding host communities, in scaling-up readiness and response operations for the COVID-19 outbreak through effective multi-sectoral partnership. The Guidance is developed in alignment with the WHO COVID-19 Strategic Preparedness and Response Plan (link: https://www.who.int/publications-detail/strategic-preparedness-and-respo…),

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